A technical writing contract in the Silicon Valley that starts on or after March 15, 2005.

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SUMMARY

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SKILLS

Experienced with online help and paper documents, including user guides, tutorials, reference manuals, systems administrator manuals, installation manuals, and training manuals.

Proficient with FrameMaker; experienced with Interleaf, Microsoft Word, RoboHELP, and ForeHelp.

Adept with the Macintosh; nine years of experience with UNIX (including C shell, vi editor, and systems administration) on a variety of workstations; experienced with Windows 2000 and Windows XP.

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WRITING EXPERIENCE

Technical Writer (contract)

JUNIPER NETWORKS, INC., Sunnyvale, CA, 6/04-present

Creating and updating hardware documentation for routers and add-on modules.

Technical Writer (contract)

SIERRA DESIGN AUTOMATION, INC., Santa Clara, CA, 3/04-4/04

Wrote a user guide for Pinnacle, which is IC physical design software used by hardware engineers.

Technical Writer (contract)

CISCO SYSTEMS, INC., Milpitas, CA, 6/02-2/04

Created and updated documentation for Cisco IOS, which is the operating system for most Cisco platforms. Replied to customer email sent to the address used to report Cisco documentation issues.

Technical Writer (contract)

SUPPORTSOFT, INC., Redwood City, CA, 9/01-3/02

Created and updated documentation and online help for infrastructure software that enhances, automates, and personalizes customer support over intranets and the Internet.

Technical Writer (contract)

SYNOPSYS, INC., Sunnyvale, CA, 6/00-7/01

Created a user guide and updated other manuals and WinHelp online help for FPGA Compiler II and FPGA Express, which are digital electronic design software tools for hardware engineers. Updated manuals, release notes, and other paper and online documentation for Protocol Compiler. Updated the internal website for the System-Level Design Business Unit.

Technical Writer (contract)

CADENCE DESIGN SYSTEMS, INC., San Jose, CA, 8/99-5/00

Created and updated an API reference manual and updated a design guide for the Cierto Virtual Component Co-Design (VCC) environment. Engineers use the environment to design digital electronics at the system level by integrating reusable, third-party hardware and software components. Tested WinHelp online help.

Technical Writer (contract)

SYNOPSYS, INC., Sunnyvale, CA, 6/99-8/99

Updated manuals, release notes, and other paper and online documentation for Behavioral Compiler, which is a set of digital electronic design software tools for hardware engineers.

Technical Writer (contract)

SYMANTEC CORP., Cupertino, CA, 3/99-5/99

Updated the reference manual for the ACT! Software Developer's Kit. Helped test WinHelp online help for ACT! Edited the user guide for Mobile WinFax.

Technical Writer (contract)

ORACLE CORP., Redwood Shores, CA, 1/99-2/99

Edited the most frequently-used part of the IT support group's website and reduced its word count by 17 percent, while improving its clarity, readability, and ease of use.

Technical Writer (contract)

CADENCE DESIGN SYSTEMS, INC., San Jose, CA, 10/98-11/98

Created training materials for software for integrated circuit designers. Work included labs for synthesis, routing, and verification.

Technical Writer (contract)

MARKETFIRST SOFTWARE, INC., Mountain View, CA, 8/98-10/98

Developed documents for EMA (enterprise marketing automation) software, which marketers use to design, execute, and evaluate campaigns through both traditional media and the Internet.

Technical Writer (contract)

TIBCO FINANCE TECHNOLOGY, INC., Palo Alto, CA, 6/97-5/98

Updated WinHelp online help for MarketSheet for Windows, which is a development environment for creating displays that brokers, money managers, and floor traders use to view real-time and historical financial market data. Updated manuals for MarketSheet for UNIX.

Technical Writer (contract)

SYNOPSYS, INC., Mountain View, CA, 8/96-5/97

Updated online manuals for digital electronic design software for hardware engineers. Work included documentation for HDL Advisor, which finds areas of potentially poor performance in a high-level design before logic synthesis and simulation. Updated manuals for Cyclone, which is a cycle-driven simulator.

Technical Writer (contract)

PARAMETRIC TECHNOLOGY CORP., San Jose, CA, 3/96-8/96

Updated online help files, reference manuals, a user guide, and an installation and systems administration guide for Pro/MECHANICA, which is a line of CAD design optimization software for mechanical engineers.

Technical Writer (contract)

SYNOPSYS, INC., Mountain View, CA, 3/95-2/96

Wrote a tutorial for digital electronic design software for hardware engineers. The tutorial covered high-level design using Synopsys tools and VHDL; tasks included schematic capture, logic synthesis, performance analysis, and simulation. Co-wrote manuals for a next-generation, cycle-driven simulator.

Information Developer (contract)

LEGENT CORP., Sunnyvale, CA, 8/94-3/95

Developed manuals for an SCM (software configuration management) application, which programmers use to track and manage releases. Work included a tutorial, a user guide, a quick reference, and a global index.

Lead Writer

VANTAGE ANALYSIS SYSTEMS (a VIEWLOGIC company), Fremont, CA, 5/93-2/94

Developed documents for simulation software for digital hardware engineers. Was FrameMaker company expert. Answered the hotline as a member of Customer Support.

Led the development and release of the company's first online manuals.

Integrated FrameViewer software into the company's online help system on six UNIX platforms.

Created FrameMaker templates and defined style and format for all company training manuals.

Technical Writer

CADENCE DESIGN SYSTEMS, INC., San Jose, CA, 3/89-12/92

Created manuals for software for designers of digital and analog electronics. Wrote systems administrator manuals for installation, network licensing, printing, system configuration, and system management.

Created and led a multi-discipline team that developed and reviewed installation and licensing manuals.

Exceeded company standards for document accuracy and completeness by personally testing procedures for installing and setting up systems.

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OTHER EXPERIENCE